Privacy Policy (GDPR)

PRIVACY POLICY (GDPR)

Effective Date: 12.10.2025
Website: www.pinbuff.com
Company: Pinbuff
Contact Email: support@pinbuff.com

Pinbuff (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The data controller responsible for processing your personal data is:

Pinbuff
Website: www.pinbuff.com
Email: support@pinbuff.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Full name
• Email address
• Phone number
• IP address and device information
• Billing and invoice details
• Payment transaction records
• Account, order, and transaction history
• Communication records (support requests, emails)

We do not intentionally collect special categories of personal data (sensitive data).

3. Purposes of Processing

Your personal data is processed for the following purposes:

• To create and manage user accounts
• To process purchases and deliver digital products
• To handle payments, invoicing, and fraud prevention
• To provide customer support and technical assistance
• To comply with legal and regulatory obligations
• To improve our services, platform performance, and user experience
• To send marketing communications, promotions, or updates only with your consent

4. Legal Bases for Processing (GDPR Article 6)

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity: Processing required to perform a contract or provide services
• Legal obligation: Compliance with applicable laws and regulations
• Legitimate interests: Improving services, security, and fraud prevention
• Consent: Marketing and promotional communications (you may withdraw consent at any time)

5. Data Sharing and Recipients

Your personal data may be shared only when necessary with:

• Payment service providers
• IT, hosting, and infrastructure providers
• Customer support and technical service partners
• Legal, financial, or regulatory authorities where required by law

We do not sell your personal data to third parties.

6. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA).
If international data transfer becomes necessary in the future, appropriate safeguards (such as Standard Contractual Clauses) will be implemented in compliance with GDPR.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure, including:

• SSL encryption
• Secure payment processing
• Restricted access to personal data
• Regular system and security updates

9. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Right of access – Obtain confirmation and access to your personal data
• Right to rectification – Request correction of inaccurate or incomplete data
• Right to erasure (Right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

You may exercise your rights by contacting us at:
support@pinbuff.com

10. Cookies

Pinbuff.com uses cookies and similar technologies to improve functionality and user experience.
Detailed information is provided in our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The updated version will be published on www.pinbuff.com and will take effect immediately upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: support@pinbuff.com